CIBC Caribbean My Rewards

2.9
156 reviews
10K+
Downloads
Content rating
Everyone
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About this app

CIBC Caribbean My Rewards is an exclusive benefit for customers of participating banks. It is more than a loyalty program—it's a world of endless possibilities to earn, redeem and get unparalleled benefits on the go.

CIBC Caribbean My Rewards is a 100%-digital experience like no other, offering a wide marketplace to redeem miles for travel, everyday purchases, recurring payments, and a lot more. It also allows for advanced capabilities like split payments, miles purchase and contactless payments among others, all integrated into a user-friendly, seamless solution.

Through the Miles Digital Card, your rewards become a digital currency (Miles) that allows you to shop for anything you want, whenever you want. To start doing so, simply add the Miles Digital Card to any major e-wallet (Google Pay, Apple Pay, Samsung Pay, PayPal, etc.) and use it to complete payment transactions, either online or contactless in store.

With CIBC Caribbean My Rewards, you can now...
* Redeem your miles at 100+ million merchants worldwide, online or in store via contactless
* Redeem miles at over 28 million travel deals including airlines, hotels and car rentals.
* Redeem your miles to travel flex, with 100% changeable reservations.
* Book flights with no seat restrictions or blackout dates
* Get instant funds directly on your Miles Digital Card for mishaps like flight delays, lost or delayed baggage, medical expenses and a lot more
* International medical assistance and COVID-19 protection
* Up to 3X upperMiles for redeeming your miles on travel within CIBC Caribbean My Rewards
* Not enough miles to travel? Don't worry! Combine your miles with your credit card.

Got a question? CIBC Caribbean My Rewards is a 100% digital experience. Reach out to alle, our smart agent, and get answers 24/7 from the app or web, via WhatsApp, iMessage or Facebook Messenger.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Photos and videos
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.8
153 reviews
Uriel Wiliiams
June 9, 2022
It's simply not user friendly at all, at all!! I'm not the smartest old boy, but I've been able to navigate majority of the apps around- certainly not this one! It's just too challenging & complicated. Guys please get back to the 'drawing board' and come back with something better, cause what you've given us is more added stress that us customers don't need!
11 people found this review helpful
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UpperClub Inc
June 10, 2022
Dear Uriel, we appreciate your comments. We are constantly monitoring and improving the user experience of our CIBC FirstCaribbean My Rewards app, so your input is very valuable to us. Please email us with your contact information at personalassistant@inupper.club, and one of our agents will contact you to walk you through the app. Thank you.
Garvin (GrandGarvin)
April 26, 2021
Since my initial review i felt compelled to edit it. After a very frustrating, self driven orientation the app and processes all actually make sense and its a great and convenient way to use ur points. The launch was just messy. it feels like it is still in beta...the interface is not intuitive and the Alle chat just goes in circles. FCIB was not ready for this launch. It is frustrating.
16 people found this review helpful
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UpperClub Inc
April 26, 2021
Thanks for your opinion, it matters to us. Please continue enjoying CIBC FirstCaribbean My Rewards!
Chanel Minnis
November 9, 2021
I wish I could give this app a zero!!!! Like all the other reviews the old rewards program was much better. "Alle" or whomever the agents are that are responsible for assistance lack customer service. No one could provide a true response on how to utilize your rewards and it seems you never have enough points to cover any of the purchases. Cibcfcib this is very poor!!!!!!
7 people found this review helpful
Did you find this helpful?
UpperClub Inc
November 11, 2021
Dear Chanel, your opinion is important to us. Please email us at personalassistant@inupper.club, let us know the exact problem that you are experiencing with CIBC FirstCaribbean My Rewards and leave your contact information so that one of our agents can properly assist you.

What's new

Check out what's new in CIBC Caribbean My Rewards! We improved the experience so that you can easily learn about the exclusive benefits that all your travel reservations include. Also, we incorporated more in-depth content to better assist you through the redemption process. Find out now!